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Shraddha Jain
Empowering kids to manage electronic waste
Key Skills: User Research | Service Design | Systems Thinking
Project Overview:
Designing educational program for kids to foster responsible electronic waste management through community engagement
My Contributions:
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User Researcher: Research & synthesis with SME’s & people engaged in Civic Engagements.
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Service Designer
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Visual Designer
Team:
Accenture
Me working with 3 other Service Designer
Duration:
5 months
Why E-waste?
Electronic waste is the fastest growing waste stream globally, amounting to
50 million tons annually
Over 70% of obsolete electronics in the US are stored for 3-5 years, contributing to significant electronic waste.
Electronic hoarding stems from consumers' repair ignorance and inadequate value recovery systems, leading to unused devices accumulating in homes.
At the time of disposal, consumers have two choices for electronic waste:
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To dispose in landfill
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Retain the unused electronic
There is no easy access to responsible disposing information, repairing knowledge, repairing experts or repairing tools.
In order for users to participate or perform an activity, people have intrinsic and extrinsic motivations.
Motivation
Users need an easier access to dispose or reuse
e-waste.
Users find it easier to participate when a group/families are involved.
Secondary research insights - 20+ literature reviews
Primary Research Insights from SME Interviews and user interviews
Knowledge
Increasing educational awareness
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To effectively manage electronic waste, raising awareness and education is key.
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At the time of disposal people are unaware or lack access to repair or repurpose their e-waste.
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Behavioral shifts are more likely to occur through group engagement, particularly within family settings or community volunteer efforts, where participation feels accessible and enjoyable.
Introducing Unwaste
UNWASTE, dedicated to fostering sustainable behaviors among children, crafts purposeful missions and educational curriculum. These missions empower kids to extend the lifespan of electronics through activities such as maintenance, repair, responsible disposal, and the collection and donation of electronics, effectively diverting
e-waste from landfills.
UNWASTE provides guidance and scaffolding to empower them to take the lead in engaging with their communities. The organization streamlines processes for volunteering time, encouraging the formation of collectives, and fostering participation in various sustainable activities. UNWASTE is a catalyst for a community-driven approach towards a greener, more responsible future!
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